Privacy Policy

Data protection

We have drawn up this privacy policy (version 03.10.2024) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 , what information we collect, how we use data and what choices you have as a visitor to this website.

Unfortunately, it is in the nature of things that these explanations sound very technical, but we have tried to describe the most important things as simply and clearly as possible.

Automatic data storage

When you visit websites these days, certain information is automatically created and stored, including on this website.

When you visit our website like you are currently doing, our web server (the computer on which this website is stored) automatically saves data such as

• the address (URL) of the website accessed
• Browser and browser version
• the operating system used
• the address (URL) of the previously visited page (referrer URL)
• the hostname and IP address of the device from which access is made
• Date and time

in files (web server log files).

Web server log files are generally stored for two weeks and then automatically deleted. We do not share this data, but cannot rule out the possibility that this data may be viewed in the event of illegal activity.
The legal basis according to Article 6 paragraph 1 f GDPR (lawfulness of processing) is that there is a legitimate interest in enabling the error-free operation of this website by recording web server log files.

Cookies

Our website uses HTTP cookies to store user-specific data.
Below we explain what cookies are and why they are used so that you can better understand the following privacy policy.

What exactly are cookies?

Whenever you surf the internet, you use a browser. Common browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing is undeniable: cookies are truly useful little helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, as there are other cookies for other purposes as well. HTTP cookies are small files that our website stores on your computer. These cookie files are automatically stored in the cookie folder, the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more additional attributes must be specified.

Cookies store certain user data about you, such as language or personal site settings. When you visit our site again, your browser transmits the "user-related" information back to our site. Thanks to cookies, our website knows who you are and offers you your usual default settings. In some browsers, each cookie has its own file; in others, such as Firefox, all cookies are stored in a single file.

There are both first-party and third-party cookies. First-party cookies are created directly by our site, while third-party cookies are created by partner websites (e.g., Google Analytics). Each cookie must be evaluated individually, as each cookie stores different data. The expiration time of a cookie also varies, from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans, or other "malware." Cookies also cannot access information on your PC.

For example, cookie data can look like this:

• Name: _ga
• Expiry time: 2 years
• Use: Distinguishing between website visitors
• Example value: GA1.2.1326744211.152311119444

A browser should support the following minimum sizes:

• A cookie should be able to contain at least 4096 bytes
• At least 50 cookies should be able to be stored per domain
• A total of at least 3000 cookies should be able to be stored

What types of cookies are there?

The question of which cookies we use specifically depends on the services used and is explained in the following sections of this privacy policy. At this point, we would like to briefly discuss the different types of HTTP cookies.

There are four types of cookies:

Strictly necessary cookies
These cookies are necessary to ensure basic website functions. For example, these cookies are needed when a user adds a product to their shopping cart, then continues browsing to other pages and only proceeds to checkout later. These cookies ensure that the shopping cart is not deleted even when the user closes their browser window.

Functional cookies
These cookies collect information about user behavior and whether the user receives any error messages. These cookies also measure the loading time and behavior of the website in different browsers.

Targeted cookies
These cookies improve user experience. For example, entered locations, font sizes, or form data are saved.

Advertising cookies
These cookies are also called targeting cookies. They are used to deliver customized advertising to the user. This can be very useful, but also very annoying.

Typically, when you first visit a website, you'll be asked which of these cookie types you'd like to allow. And, of course, this decision will also be saved in a cookie.

How can I delete cookies?

You decide how and whether you want to use cookies. Regardless of the service or website from which the cookies originate, you always have the option to delete cookies, allow only some of them, or disable them. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, enable, and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Clear cookies to remove data that websites have stored on your computer

Internet Explorer: Deleting and managing cookies

Microsoft Edge: Delete and manage cookies

If you absolutely do not want cookies, you can set your browser to always notify you when a cookie is about to be placed. This allows you to decide for each individual cookie whether or not to accept it. The procedure varies depending on your browser. The best way to do this is to search for instructions on Google using the search term "delete cookies Chrome" or "disable cookies Chrome" if you are using a Chrome browser, or replace the word "Chrome" with the name of your browser, e.g., Edge, Firefox, or Safari.

What about my data protection?

The so-called "Cookie Directive" has been in place since 2009. It stipulates that the storage of cookies requires the consent of the website visitor (i.e., you). However, reactions to these guidelines vary considerably across EU countries. In Germany, the Cookie Directive has not been implemented as national law. Instead, this directive was largely implemented in Section 15 (3) of the Telemedia Act (TMG).

If you want to know more about cookies and are not afraid of technical documentation, we recommend https://tools.ietf.org/html/rfc6265 , the Internet Engineering Task Force (IETF) Request for Comments called “HTTP State Management Mechanism”.

Storage of personal data

Personal data that you transmit to us electronically on this website, such as name, email address, address or other personal information when submitting a form or comments on the blog, together with the time and IP address, will be used by us only for the specified purpose, stored securely and not passed on to third parties.

We therefore use your personal data only for communication with those visitors who expressly request contact and for the processing of the services and products offered on this website. We will not share your personal data without your consent, but we cannot rule out the possibility that this data will be viewed in the event of illegal activity.

If you send us personal information via email – outside of this website – we cannot guarantee the secure transmission and protection of your data. We recommend that you never send confidential information unencrypted via email.

The legal basis, according to Article 6 (1) (a) GDPR (lawfulness of processing), is your consent to process the data you have entered. You can revoke this consent at any time – an informal email is sufficient; you can find our contact details in the imprint.

Rights under the General Data Protection Regulation

According to the provisions of the GDPR, you are generally entitled to the following rights:

• Right to rectification (Article 16 GDPR)
• Right to erasure (“right to be forgotten”) (Article 17 GDPR)
• Right to restriction of processing (Article 18 GDPR)
• Right to notification – obligation to notify in connection with the rectification or erasure of personal data or the restriction of processing (Article 19 GDPR)
• Right to data portability (Article 20 GDPR)
• Right of objection (Article 21 GDPR)
• Right not to be subjected to a decision based solely on automated processing, including profiling (Article 22 GDPR)

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) .

Evaluation of visitor behavior

In the following privacy policy, we inform you whether and how we evaluate data from your visit to this website. The collected data is generally evaluated anonymously, and we cannot draw any conclusions about your identity from your behavior on this website.

You can find out more about how to object to this analysis of visit data in the following privacy policy.

TLS encryption with https

We use https to transmit data securely over the internet (data protection through technology design, Article 25, Paragraph 1 of the GDPR ). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small lock symbol in the top left of the browser and the use of the https scheme (instead of http) as part of our internet address.

Newsletter Privacy Policy

By subscribing to our newsletter, you submit the above-mentioned personal data and give us the right to contact you via email. We will use the data stored during your newsletter registration exclusively for our newsletter and will not share it with third parties.

If you unsubscribe from the newsletter – you will find the link for this at the bottom of every newsletter – we will delete all data that was saved when you registered for the newsletter.

Google Analytics Privacy Policy

We use Google Analytics from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on this website to statistically analyze visitor data. Google Analytics uses targeted cookies.

Cookies from Google Analytics

• _ga
  • Expiry time: 2 years
  • Use: Distinguishing between website visitors
  • Example value: GA1.2.1326744211.152311119444
• _gid
  • Expiry time: 24 hours
  • Use: Distinguishing between website visitors
  • Example value: GA1.2.1687193234.152311119444
• _gat_gtag_UA_<property-id>
  • Expiry time: 1 minute
  • Usage: Used to throttle the request rate. If Google Analytics is provided via Google Tag Manager, this cookie is named _dc_gtm_ <property-id>.
  • Example value: 1

Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html or at https://support.google.com/analytics/answer/6004245?hl=de .

Pseudonymization

Our aim, within the meaning of the GDPR, is to improve our offering and our website. Because the privacy of our users is important to us, user data is pseudonymized. Data processing is based on the legal provisions of Article 6 (1) (a) (consent) and/or (f) (legitimate interest) of the GDPR.

Deactivation of data collection by Google Analytics

Website visitors can prevent Google Analytics from using their data by using the Google Analytics JavaScript (ga.js, analytics.js, dc.js) opt -out browser add-on .

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Embedded social media elements Privacy Policy

We integrate elements from social media services on our website to display images, videos and texts.
When you visit pages that display these elements, data is transferred from your browser to the respective social media service and stored there. We have no access to this data.
The following links will take you to the pages of the respective social media services where they explain how they handle your data:

• Instagram Privacy Policy: https://help.instagram.com/519522125107875
• The Google Privacy Policy applies to YouTube: https://policies.google.com/privacy?hl=de
• Facebook Data Policy: https://www.facebook.com/about/privacy
• Twitter Privacy Policy: https://twitter.com/de/privacy

Facebook Privacy Policy

On this website we use functions from Facebook, a social media network of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
You can find out which functions (social plug-ins) Facebook provides at https://developers.facebook.com/docs/plugins/ .
When you visit our website, information may be transmitted to Facebook. If you have a Facebook account, Facebook can associate this data with your personal account. If you do not wish this to happen, please log out of Facebook.
The privacy policy, which information Facebook collects and how they use it, can be found at https://www.facebook.com/policy.php .

Instagram Privacy Policy

We have integrated Instagram functions into our website. Instagram is a social media platform of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA. Instagram has been a subsidiary of Facebook Inc. since 2012 and is one of the Facebook products. Embedding Instagram content on our website is called embedding. This allows us to show you content such as buttons, photos or videos from Instagram directly on our website. When you visit web pages on our website that have an integrated Instagram function, data is transmitted to, stored and processed by Instagram. Instagram uses the same systems and technologies as Facebook. Your data is therefore processed across all Facebook companies.

Below, we want to give you a more detailed insight into why Instagram collects data, what data it collects, and how you can largely control data processing. Since Instagram is part of Facebook Inc., we obtain our information from both Instagram's guidelines and Facebook's own data guidelines.

What is Instagram?

Instagram is one of the most popular social media networks in the world. Instagram combines the benefits of a blog with those of audiovisual platforms like YouTube or Vimeo. You can upload photos and short videos to "Insta" (as many users casually call the platform), edit them with various filters, and share them on other social networks. And if you don't want to be active yourself, you can also just follow other interesting users.

Why do we use Instagram on our website?

Instagram is the social media platform that has really taken off in recent years. And of course, we've responded to this boom. We want you to feel as comfortable as possible on our website. That's why we take a natural approach to presenting our content in a varied way. Embedded Instagram features allow us to enrich our content with helpful, funny, or exciting content from the Instagram world. Since Instagram is a subsidiary of Facebook, the data collected can also be used to personalize advertising on Facebook. This way, our ads only reach people who are genuinely interested in our products or services.

Instagram also uses the collected data for measurement and analysis purposes. We receive aggregated statistics and thus gain more insight into your preferences and interests. It's important to note that these reports do not identify you personally.

What data does Instagram store?

When you visit one of our pages that has integrated Instagram features (such as Instagram images or plug-ins), your browser automatically connects to Instagram's servers. Data is sent to Instagram, stored, and processed, regardless of whether you have an Instagram account or not. This includes information about our website, your computer, purchases made, advertisements you see, and how you use our services. Furthermore, the date and time of your interaction with Instagram are also stored. If you have an Instagram account or are logged in, Instagram stores significantly more data about you.

Facebook differentiates between customer data and event data. We assume that this is also the case with Instagram. Customer data includes, for example, name, address, telephone number, and IP address. It is important to note that this customer data is only transmitted to Instagram after it has been "hashed." Hashing means converting a data set into a character string. This allows contact details to be encrypted. The aforementioned "event data" is also transmitted. Facebook – and consequently Instagram too – defines "event data" as data about your user behavior. It may also happen that contact details are combined with event data. The collected contact details are compared with the data that Instagram already has about you.

The collected data is transmitted to Facebook via small text files (cookies), which are usually placed in your browser. Depending on the Instagram features used and whether you have an Instagram account, different amounts of data are stored.

We assume that data processing on Instagram works the same way as on Facebook. This means: if you have an Instagram account or have visited www.instagram.com , Instagram has at least set a cookie. If this is the case, your browser sends information to Instagram via the cookie as soon as you interact with an Instagram function. This data is deleted or anonymized after 90 days at the latest (after comparison). Although we have studied Instagram's data processing in detail, we cannot say exactly what data Instagram collects and stores.

Below, we show you the cookies that are set in your browser at a minimum when you click on an Instagram feature (such as a button or an Instagram image). For our test, we assume that you don't have an Instagram account. If you are logged in to Instagram, significantly more cookies will naturally be set in your browser.

These cookies were used in our test:

Name: csrftoken
Value: ""
Purpose: This cookie is most likely set for security reasons to prevent forged requests. However, we were unable to determine this further.
Expiry date: after one year

Name: mid
Value: ""
Purpose: Instagram sets this cookie to optimize its own services and offers on and off Instagram. The cookie sets a unique user ID.
Expiry date: after the end of the session

Name: fbsr_311119444124024
Value: not specified
Purpose: This cookie stores the log-in request for users of the Instagram app.
Expiry date: after the end of the session

Name: rur
Value: ATN
Purpose: This is an Instagram cookie that ensures functionality on Instagram.
Expiry date: after the end of the session

Name: urlgen
Value: “{\”194.96.75.33\”: 1901}:1iEtYv:Y833k2_UjKvXgYe311119444”
Purpose: This cookie is used for Instagram’s marketing purposes.
Expiry date: after the end of the session

Note: We cannot claim to be comprehensive here. Which cookies are set in each individual case depends on the embedded functions and your use of Instagram.

How long and where is the data stored?

Instagram shares the information it receives between Facebook companies, external partners, and people you connect with around the world. Data processing is carried out in compliance with its own data policy. Your data is distributed across Facebook servers around the world, partly for security reasons. Most of these servers are located in the USA.

How can I delete my data or prevent data storage?

Thanks to the General Data Protection Regulation, you have the right to access, transfer, rectification, and erasure of your data. You can manage your data in your Instagram settings. If you want to completely delete your data on Instagram, you must permanently delete your Instagram account.

Here's how to delete your Instagram account:

First, open the Instagram app. On your profile page, scroll down and click on "Help Center." This will take you to the company's website. On the website, click on "Manage Account" and then "Delete Your Account."

If you delete your account entirely, Instagram will delete posts such as your photos and status updates. Information that other people have shared about you is not part of your account and therefore will not be deleted.

As mentioned above, Instagram primarily stores your data via cookies. You can manage, disable, or delete these cookies in your browser. Depending on your browser, the process works a little differently. Here are the instructions for the most important browsers.

Chrome: Delete, enable, and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Clear cookies to remove data that websites have stored on your computer

Internet Explorer: Deleting and managing cookies

Microsoft Edge: Delete and manage cookies

You can also generally configure your browser so that you are always informed when a cookie is about to be set. You can then decide individually whether you want to accept the cookie or not.

Instagram is a subsidiary of Facebook Inc., and Facebook is an active participant in the EU-US Privacy Shield Framework. This framework ensures correct data transfer between the USA and the European Union. You can learn more about it at https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG . We have tried to provide you with the most important information about data processing by Instagram. At https://help.instagram.com/519522125107875
You can learn more about Instagram’s data policies here.

YouTube Privacy Policy

We have integrated YouTube videos into our website. This allows us to present interesting videos directly to you on our site. YouTube is a video portal that has been a subsidiary of Google LLC since 2006. The video portal is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website that has an embedded YouTube video, your browser automatically connects to the YouTube or Google servers. Various data is transferred (depending on your settings). Google is responsible for all data processing, and Google's privacy policy therefore applies.

In the following, we would like to explain in more detail which data is processed, why we have embedded YouTube videos and how you can manage or delete your data.

What is YouTube?

On YouTube, users can watch, rate, comment on, and upload videos for free. Over the past few years, YouTube has become one of the most important social media channels worldwide. To enable us to display videos on our website, YouTube provides a code snippet that we have integrated into our site.

Why do we use YouTube videos on our website?

YouTube is the most visited video platform with the best content. We strive to offer you the best possible user experience on our website. And, of course, interesting videos are a must. With the help of our embedded videos, we provide you with additional helpful content alongside our text and images. Furthermore, the embedded videos make our website easier to find on the Google search engine. Even though we place advertisements via Google Ads, thanks to the data collected, Google can only show these ads to people who are interested in our offerings.

What data does YouTube store?

As soon as you visit one of our pages that contains a YouTube video, YouTube sets at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, YouTube can usually associate your interactions on our website with your profile using cookies. This includes data such as session duration, bounce rate, approximate location, and technical information such as browser type, screen resolution, or your internet service provider. Other data may include contact details, any ratings, sharing content via social media, or adding it to your favorites on YouTube.

If you aren't signed in to a Google Account or YouTube Account, Google stores data with a unique identifier associated with your device, browser, or app. For example, your preferred language setting is retained. However, much interaction data cannot be stored because fewer cookies are set.

The following list shows cookies that were set in the browser during a test. We show cookies that are set without a logged-in YouTube account. We also show cookies that are set with a logged-in account. This list cannot claim to be complete, as user data always depends on interactions on YouTube.

Name: YSC
Purpose: This cookie registers a unique ID to store statistics of the video viewed.
Expiry date: after end of session
Example value: b9-CV6ojI5Y

Name: PREF
Purpose: This cookie also records your unique ID. PREF provides Google with statistics on how you use YouTube videos on our website.
Expiry date: after 8 months
Example value: f1=50000000

Name: GPS
Purpose: This cookie registers your unique ID on mobile devices to track GPS location.
Expiry date: after 30 minutes
Example value: 1

Name: VISITOR_INFO1_LIVE
Purpose: This cookie attempts to estimate the user's bandwidth on our websites (with embedded YouTube video).
Expiry date: after 8 months
Example value: 95Chz8bagyU

Other cookies that are set when you are logged in to your YouTube account:

Name: APISID
Purpose: This cookie is used to create a profile of your interests. The data is used for personalized advertising.
Expiry date: after 2 years
Example value: zILlvClZSkqGsSwI/AU1aZI6HY7311119444

Name: CONSENT
Purpose: This cookie stores the user's consent status for using various Google services. CONSENT also serves security purposes to verify users and protect user data from unauthorized attacks.
Expiry date: after 19 years
Example value: YES+AT.de+20150628-20-0

Name: HSID
Purpose: This cookie is used to create a profile of your interests. This data helps display personalized advertising.
Expiry date: after 2 years
Example value: AcRwpgUik9Dveht0I

Name: LOGIN_INFO
Purpose: This cookie stores information about your login data.
Expiry date: after 2 years
Example value: AFmmF2swRQIhALl6aL…

Name: SAPISID
Purpose: This cookie works by uniquely identifying your browser and device. It is used to build a profile of your interests.
Expiry date: after 2 years
Example value: 7oaPxoG-pZsJuuF5/AnUdDUIsJ9iJz2vdM

Name: SID
Purpose: This cookie stores your Google Account ID and your last login time in a digitally signed and encrypted form.
Expiry date: after 2 years
Example value: oQfNKjAsI311119444

Name: SIDCC
Purpose: This cookie stores information about how you use the website and what advertising you may have seen before visiting our site.
Expiry date: after 3 months
Example value: AN0-TYuqub2JOcDTyL

How long and where is the data stored?

The data that YouTube receives and processes from you is stored on Google servers. Most of these servers are located in the United States. You can see exactly where Google's data centers are located at https://www.google.com/about/datacenters/inside/locations/?hl=de . Your data is distributed across the servers. This makes it faster to access and better protected against manipulation.

Google stores the collected data for different lengths of time. Some data can be deleted at any time, some is automatically deleted after a limited period, and still others are stored by Google for a longer period. Some data (such as items from "My Activity," photos or documents, and products) stored in your Google Account remains stored until you delete it. Even if you aren't signed in to a Google Account, you can delete some data associated with your device, browser, or app.

How can I delete my data or prevent data storage?

In principle, you can manually delete data from your Google Account. With the automatic deletion of location and activity data, introduced in 2019, information is stored for either three or 18 months, depending on your choice, and then deleted.

Regardless of whether you have a Google Account or not, you can configure your browser to delete or disable Google cookies. Depending on the browser you use, this works differently. The following instructions show how to manage cookies in your browser:

Chrome: Delete, enable, and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Clear cookies to remove data that websites have stored on your computer

Internet Explorer: Deleting and managing cookies

Microsoft Edge: Delete and manage cookies

If you generally do not want cookies, you can set your browser to always notify you when a cookie is about to be set. This way, you can decide for each individual cookie whether to accept it or not. Since YouTube is a subsidiary of Google, they have a joint privacy policy. If you would like to learn more about how your data is handled, we recommend reading the privacy policy at https://policies.google.com/privacy?hl=de.

Google+ Privacy Policy

We use functions from Google+ on our website, the social network of Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).

If you want to fully utilize the features offered, you need a Google account.

Even when using the functions (Google +1 buttons, Google+ badge, Follow button, Google+ Share button and link, Sign-In button, Hangout button) without a Google account, information is already transmitted to Google.

If you are logged in to your Google Account while using the functions listed above, your data will be published worldwide and collected and evaluated by Google, depending on the settings at https://plus.google.com/settings/ .

You can find out what data Google collects and what this data is used for at https://www.google.com/intl/de/policies/privacy/ .

Pinterest Privacy Policy

We use buttons and widgets from the social media network Pinterest, operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA, on our website.

By accessing pages that use such functions, data (IP address, browser data, date and time, cookies) is transmitted to Pinterest, stored and evaluated.

The privacy policy, which information Pinterest collects and how they use it, can be found at https://policy.pinterest.com/de/privacy-policy .

Facebook Pixel Privacy Policy

On this website we use the Facebook Pixel from Facebook, a social media network of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

The code implemented on this page can evaluate the behavior of visitors who have reached this website from a Facebook ad. This can be used to improve Facebook ads, and this data is collected and stored by Facebook. The collected data is not visible to us but can only be used for advertising purposes. Cookies are also set through the use of the Facebook pixel code.

By using the Facebook pixel, your visit to this website is communicated to Facebook so that visitors can see relevant ads on Facebook. If you have a Facebook account and are logged in, your visit to this website will be associated with your Facebook user account.

You can find out how the Facebook pixel is used for advertising campaigns at https://www.facebook.com/business/learn/facebook-ads-pixel .

You can change your Facebook ad settings at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen while logged into Facebook. You can manage your preferences regarding usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/. There, you can deactivate or activate multiple providers at once, or adjust the settings for individual providers.

For more information about Facebook’s data policy, please visit https://www.facebook.com/policy.php .

XX Data processing for bonus programs

We use the bonus program from Keepoala GmbH, Schwanseestraße 56, 81549 Munich, Germany ("Keepoala"), which rewards customers for low-return orders and for providing detailed reasons for returns. This enables us to improve our offerings and products and become even more sustainable. Rewards are recorded in the form of a points system within the bonus program, with points redeemable for rewards. For the purpose of properly recording and considering orders qualifying for the bonus program and assigning them to Keepoala users, the order data (email address, customer ID, order number/order number, shopping cart items, shopping cart amount, item ID, item price, shipping country) is transmitted to Keepoala and then stored and evaluated by Keepoala. This processing only occurs when orders are placed by a customer with an active Keepoala user profile and is based on our legitimate interest in the correct calculation of rewards for participating customers as well as on the legitimate customer interest in the complete allocation of reward-eligible orders to the Keepoala user profile in accordance with Art. 6 (1) (f) GDPR.
We have entered into a data processing agreement with Keepoala, which obligates Keepoala to protect our customers' data and not share it with third parties. Further information on data protection at Keepoala can be found in the Keepoala privacy policy at https://keepoala.com/datenschutzerklaerung/

Source: Created with the data protection generator from AdSimple in cooperation with justmed.de